CRJ Programs

Program Manager

Job Locations US-MA-Leominster


At Community Resources for Justice we change lives and strengthen communities by advancing policy and delivering individualized services that promote safety, justice, and inclusion.


CRJ is a unique, 140 year old Boston-based nonprofit organization that provides direct care as well as research/consulting services within the areas of the Mental Health and the Criminial Justice field. Our three divisions, Social Justice Services, Community Strategies, and the Crime and Justice Institute are recognized for their effectiveness and contributions to this important work. 


Within Community Stategies (CS) we support men and women with intellectual and developmental disabilities. CS provides specialized services from Day Programs, Shared Living arrangements with providers as well as over 40 community-based group homes. As we aim on expanding our workforce as well as services to our clients we are hiring a Program Manager to be responsible for the day-to-day operations of an individual program. 


CRJ offers competetive pay and excellent benefits (Flexible scheduling, 401K with match, Tuition Reimbursement/Remission, Paid Time off (Vacation/Sick), Medical, Dental, Vision, FSA/HRA, Employee Perks, and much more.)


The Program Manager is responsible for the smooth day-to-day operations and administration of the program including running the program, submitting reports, directing staff, training, scheduling, etc. This is a hands-on supervisory position in which this Program Manager will not only supervise the Direct Care Staff, but also actively provide support for the five residents including participating in crisis intervention involving residents when necessary.



  • Provide for the staffing and operation of a specific residence, including hiring and scheduling staff, budgeting, shopping, cleaning etc. Insure individuals maintain a clean, safe and healthy home environment.
  • Implement all behavior plans, ISP objectives, ADLs, disciplines and recreational activities as designated by the Director of MR Services or the Assistant Program Director.
  • Facilitate communications between Service Coordinators, Department of Mental Health, vocational sites, other Community Strategies staff, family members and other relevant parties.
  • Evaluate staff performance at least annually and provide on-going supervision to all staff.
  • Insure that complete and appropriate individual records are maintained in accordance with Department of Mental Health and Community Strategies regulations and policies.
  • Foster good relations with neighbors, local merchants and the community at large to promote a better living standard for individuals living with intellectual and developmental disabilities.
  • Insure that personal, medical and nursing care, behavior plans, teaching programs and other services are delivered by program staff in an appropriate and consistent manner.
  • Empower individuals to speak out for themselves, initiate ideas, and exercise choice about needed supports. Provide for normal developmental experiences by informing and encouraging individuals to participate in social and cultural activities in the community.
  • Performs other job related projects and activities as requested or directed.


  • First Aid, CPR, PAC, Participation in Medication Administration Program, Fire Safety, OSHA, Human Rights Training
  • Have background in Human Services with strong communication, negotiation and interpersonal skills
  • Have previous experience in supervising residential staff. Individual is required to meet safe driver guidelines as established by employer’s insurance carrier
  • Position requires criminal history background check


Education Required:

  • Three years relevant work
  • Bachelors Degree in Human Services or a related field preferred
  • Supervisory experience/demonstrated ability
  • Certification in knowledge areas


CRJ provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.


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